# Getting a WhatsApp API

Step by step process of getting WhatsApp API from Meta.

Available on the **STARTER** plan and above.

wotSABot uses an embedded signup approach to create a WhatsApp API for a new business.

Follow the steps to get a new WhatsApp API:

### Step 1: Initiate the embedded signup process <a href="#step-1-initiate-the-embedded-signup-process" id="step-1-initiate-the-embedded-signup-process"></a>

1. Goto Channels -> WhatsApp -> Configuration
2. Click on 'Get WhatsApp API'
3. This will open the Facebook onboarding popup

<figure><img src="https://help.wotnot.io/~gitbook/image?url=https%3A%2F%2F360969599-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsrMxU8nO3RjusUiYuXBB%252Fuploads%252Fj1f04vLV2dhNVKrJgrh0%252FCleanShot%25202024-05-23%2520at%252010.56.54.png%3Falt%3Dmedia%26token%3Dbb1fefc0-16cf-43b1-a5a4-98433c22c22a&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=9420d305&#x26;sv=1" alt=""><figcaption></figcaption></figure>

### Step 2: Choose a Facebook business account <a href="#step-2-choose-a-facebook-business-account" id="step-2-choose-a-facebook-business-account"></a>

Meta requires a Facebook business account to be associated with your WhatsApp number.

You can see the existing portfolio in the dropdowns, or choose to create a new Facebook business account.

Refer this video for complete walkthrough of the steps:

<figure><img src="https://help.wotnot.io/~gitbook/image?url=https%3A%2F%2F360969599-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsrMxU8nO3RjusUiYuXBB%252Fuploads%252FO9ipeNKv0jzGQUK8XNme%252FCleanShot%25202024-05-23%2520at%252011.01.01.png%3Falt%3Dmedia%26token%3D9ed40c08-9e6d-4496-9187-7c81243a9cb0&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=85be0764&#x26;sv=1" alt=""><figcaption></figcaption></figure>

### Step 3: Create a WhatsApp business account <a href="#step-3-create-a-whatsapp-business-account" id="step-3-create-a-whatsapp-business-account"></a>

1. Choose 'Create a new WhatsApp Business account'
2. Choose 'Create a new WhatsApp Business profile'.

<figure><img src="https://help.wotnot.io/~gitbook/image?url=https%3A%2F%2F360969599-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsrMxU8nO3RjusUiYuXBB%252Fuploads%252FOx7wldv4sBITJwtvGlOU%252FCleanShot%25202024-05-23%2520at%252011.03.05.png%3Falt%3Dmedia%26token%3D687b04d5-6c3e-46fc-ade5-9852ba8bee0e&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=e8f5fea3&#x26;sv=1" alt=""><figcaption></figcaption></figure>

### Step 4: Create your WhatsApp profile <a href="#step-4-create-your-whatsapp-profile" id="step-4-create-your-whatsapp-profile"></a>

Here you add information that others will see about your company when they message your WhatsApp number.

**WhatsApp business account name** - It is an internal name only visible inside your Meta business account.

**WhatsApp business display name** - This name is what contacts will see on your WhatsApp profile.

**Category** - Select the category that best describes your business.

**Timezone** - Local timezone of your business.

**Business description** - Short description about your business.

**Website** - Website URL of your business.

<figure><img src="https://help.wotnot.io/~gitbook/image?url=https%3A%2F%2F360969599-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsrMxU8nO3RjusUiYuXBB%252Fuploads%252FjjMPHkMAUTU0BiA3Ci6D%252FCleanShot%25202024-05-23%2520at%252011.07.22.png%3Falt%3Dmedia%26token%3Db7a15764-5838-41b9-86e0-747d0eb1fc0f&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=34115754&#x26;sv=1" alt=""><figcaption></figcaption></figure>

### Step 5: Add your phone number for WhatsApp <a href="#step-5-add-your-phone-number-for-whatsapp" id="step-5-add-your-phone-number-for-whatsapp"></a>

This is the number that people will see when they chat with your business.

You will be required to verify this number with a **text message** or a **phone call**.

Make sure this number does not have an active WhatsApp account.

If you do, delete the WhatsApp account.

<figure><img src="https://help.wotnot.io/~gitbook/image?url=https%3A%2F%2F360969599-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsrMxU8nO3RjusUiYuXBB%252Fuploads%252FaddXXCvLHdkX1JbhgAsf%252FCleanShot%25202024-05-23%2520at%252011.10.49.png%3Falt%3Dmedia%26token%3Dbd869a53-7660-42ee-9ddf-de09f259e3c9&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=4ad33074&#x26;sv=1" alt=""><figcaption></figcaption></figure>

Once you complete the verification of the number, your WhatsApp account will be connected to your wotSABot account.

<figure><img src="https://help.wotnot.io/~gitbook/image?url=https%3A%2F%2F360969599-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsrMxU8nO3RjusUiYuXBB%252Fuploads%252FphMrWPD27IPtbZfdOEun%252FCleanShot%25202024-05-23%2520at%252011.13.58.png%3Falt%3Dmedia%26token%3D1261804d-73b1-4a67-bee6-f777622f305a&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=bbc4e73c&#x26;sv=1" alt=""><figcaption></figcaption></figure>

You can then connect your WhatsApp chatbot, and activate it for this WhatsApp number.

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